Not a ticket queue and not a bot. Tell us what you need and you will get a real answer from someone who can actually do something about it.
Tell us the buyer and the area. We will check it and either fix it or explain plainly why we think it is right. Being told we are wrong is more useful to us than silence.
Say so here and we will handle it. There is no retention call and no hoop to jump through. You can also see how refunds work.
dsmoothinvesting@gmail.com. The form is faster because it reaches a phone as well as an inbox.
See what we refuse to do, then search an area you know before you pay for anything.